Privacy Policy
Last Updated: January 6, 2026 | Effective Date: January 6, 2026
Introduction
Playcut, LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform.
By using PlayCut, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Information You Provide
Account Information:
- Email address (required for registration)
- Username (optional display name)
- Avatar/profile picture (optional)
- Steam ID (if you connect Steam)
- Twitch username (if you connect Twitch)
Payment Information:
- Processed and stored by PayPal (we never store your payment details)
- Billing address (collected by PayPal)
- Transaction history
Queue Information:
- Queues you create (as a Host)
- Queues you join (as a Player)
- Bids you place
- Reviews and ratings you submit
Communications:
- Support requests
- Feedback and bug reports
- Correspondence with us
1.2 Information We Collect Automatically
Usage Data:
- Pages you visit
- Features you use
- Time spent on the Platform
- Click patterns and navigation paths
Device Information:
- IP address
- Browser type and version
- Operating system
- Device type (desktop, mobile, tablet)
- Screen resolution
Cookies and Tracking:
- Session cookies (required for authentication)
- Analytics cookies (optional, for improving the Platform)
- See Section 7 for more on cookies
2. How We Use Your Information
We use your information to:
2.1 Provide the Platform
- Create and manage your account
- Facilitate queues between Hosts and Players
- Process payments and payouts
- Send service-related notifications (e.g., "Your turn is next!")
- Provide customer support
2.2 Improve the Platform
- Analyze usage patterns to enhance features
- Identify and fix bugs
- Develop new features based on user behavior
- Optimize performance and user experience
2.3 Security and Fraud Prevention
- Detect and prevent fraudulent activity
- Monitor for Terms of Service violations
- Protect against abuse and spam
- Enforce our policies
2.4 Legal Obligations
- Comply with applicable laws and regulations
- Respond to legal requests (subpoenas, court orders)
- Protect our rights and property
2.5 Marketing (Optional)
- Send occasional product updates (you can opt out)
- Announce new features or changes
- We NEVER sell your data or send spam
3. How We Share Your Information
3.1 With Other Users
Publicly Visible:
- Your username
- Your avatar
- Reviews and ratings you post
- Queue participation (visible to Host)
Not Visible:
- Your email address
- Your payment information
- Your IP address
3.2 With Third-Party Services
We share data with trusted partners to operate PlayCut:
PayPal (Payment Processing):
- Purpose: Process payments and payouts
- Data Shared: Payment info, transaction amounts
- Their Policy: paypal.com/privacy
Supabase (Database & Auth):
- Purpose: Store user data and handle authentication
- Data Shared: Account info, queue data, session data
- Their Policy: supabase.com/privacy
Vercel (Hosting):
- Purpose: Host the Platform and serve content
- Data Shared: Usage logs, IP addresses
- Their Policy: vercel.com/legal/privacy-policy
Steam (Optional Integration):
- Purpose: Enable one-click game joining
- Data Shared: Steam ID (if you connect)
- Their Policy: steampowered.com/privacy
Twitch (Optional Integration):
- Purpose: Display livestreams on the Platform
- Data Shared: Twitch username (if you connect)
- Their Policy: twitch.tv/legal/privacy-notice
3.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes
- Enforce our Terms of Service
- Protect rights, property, or safety
- Investigate fraud or security issues
3.4 Business Transfers
If PlayCut is acquired or merged, your data may be transferred to the new owner. You will be notified of any such change.
4. Data Retention
How Long We Keep Your Data:
- Active Accounts: As long as your account is active
- Deleted Accounts: 30 days after deletion (for recovery purposes)
- Transaction Records: 7 years (for tax and legal compliance)
- Analytics Data: Aggregated, anonymized data may be kept indefinitely
- Support Tickets: 2 years after resolution
How to Delete Your Data:
- Go to Settings → Account → Delete Account
- Or email support@playcut.gg
5. Data Security
We take security seriously and implement measures to protect your data:
Technical Safeguards:
- HTTPS encryption (TLS 1.3) for all data in transit
- Database encryption at rest (via Supabase)
- Secure authentication with Supabase Auth
- Regular security audits
Access Controls:
- Role-based access (only authorized personnel can access data)
- Two-factor authentication for admin accounts
- Activity logging and monitoring
Payment Security:
- Secure payment processing via PayPal
- We never store payment card numbers
Limitations:
- No system is 100% secure; we cannot guarantee absolute security
- You are responsible for keeping your password safe
- Notify us immediately if you suspect a breach
6. Your Rights
Depending on your location, you may have the following rights:
6.1 GDPR Rights (EU/UK Users)
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Delete your data ("right to be forgotten")
- Portability: Export your data in a standard format
- Object: Object to certain processing activities
- Restrict: Limit how we process your data
How to Exercise: Email privacy@playcut.gg
6.2 CCPA Rights (California Users)
- Know: What data we collect and how it's used
- Delete: Request deletion of your data
- Opt-Out: Opt out of data sales (we don't sell data anyway)
- Non-Discrimination: No penalty for exercising your rights
How to Exercise: Email privacy@playcut.gg
6.3 Other Jurisdictions
If you're outside the EU/California, you may still have similar rights under local laws. Contact us to learn more.
7. Cookies & Tracking
7.1 What Cookies We Use
Essential Cookies (Required):
- Session management (keep you logged in)
- Security tokens (prevent CSRF attacks)
- These cannot be disabled without breaking the Platform
Analytics Cookies (Optional):
- Vercel Analytics (privacy-friendly, no personal tracking)
- Does NOT use Google Analytics or Facebook Pixel
- You can disable in your browser settings
7.2 Do Not Track
We respect browser "Do Not Track" signals. If enabled, we will not track your activity beyond essential functionality.
8. Children's Privacy
PlayCut is not intended for users under 18. We do not knowingly collect data from minors. If you are a parent and believe your child has provided us with personal data, please contact us immediately.
9. International Data Transfers
Playcut, LLC is based in the United States. Your data may be transferred to and processed in:
- United States (Vercel, PayPal, Supabase servers)
- Other countries where our service providers operate
We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses for GDPR compliance).
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via:
- Email (if you've provided one)
- Notice on the Platform
Continued use after changes constitutes acceptance of the updated policy.
Version History:
- v1.0 (December 1, 2024) - Initial version
11. Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@playcut.gg
Support: support@playcut.gg
Response Time: We aim to respond within 7 business days.
12. Third-Party Links
PlayCut may contain links to third-party websites (e.g., Steam, Twitch). We are not responsible for their privacy practices. Please review their policies before providing them with your information.
13. Your Consent
By using PlayCut, you consent to:
- Collection and use of your data as described
- Sharing data with third-party services as listed
- Transfer of data internationally as needed
You can withdraw consent at any time by deleting your account or contacting us.
Summary of Data Practices
| What We Collect | Why | Who We Share With |
|---|---|---|
| Email, Username | Account management | Supabase |
| Payment info | Process transactions | PayPal only |
| Queue activity | Operate the Platform | Other users (public) |
| Usage analytics | Improve features | Vercel (aggregated) |
| IP address | Security | No one (internal only) |
We do NOT:
- ❌ Sell your data to third parties
- ❌ Use invasive tracking (no Google Analytics)
- ❌ Share your email with anyone
- ❌ Spam you with marketing emails
We DO:
- ✅ Encrypt your data
- ✅ Give you control over your information
- ✅ Respect your privacy rights
- ✅ Comply with GDPR & CCPA